Tag Archives: Empathy

Sun Tzu and Spying on the Enemy In a webinar on Tactical Communication put on by the Verbal Judo Institute, the instructor often cited Sun Tzu’s Art of War. In Verbal Judo, one of the key parts of de-escalation and tactical communication is empathy. Several definitions are floating around, but in essence, empathy is theContinue reading “How You Can Learn Empathy from a Book About War”